We draft your Etsy replies. You decide what gets sent.
Sellereply writes the reply from your own shop information, in the buyer's language. You read it and press send.
The inbox is the tiring part of selling
Sellereply was not built to take this off your hands. It was built to give something back: your time, your patience, and the relationship you have with a buyer.
The pile gets smaller
Fifteen messages a day, ten minutes each. Instead of evenings spent writing the same answers again, you read a draft and approve it.
No need to remember the thread
Coming back to a conversation that started three weeks ago, you do not have to read it from the top. Sellereply reads the whole thread and the order's state, and picks up where it left off.
The language barrier goes
A message in Spanish is no longer a job you postpone. You read it in your own language, the reply goes out in theirs, and you can check the translation before sending.
Better reviews
A buyer who gets a quick, careful answer stays happy, and happy buyers write. On a bad review Sellereply does not argue either, it tries to fix the problem.
Buyers who come back
On Etsy what sets you apart is how you behave around the product. A short note after delivery is often the reason for the next order.
It does not sound like AI
Em dashes, inflated adjectives, stock phrases and marketing voice are ruled out on purpose. A buyer will not sense a machine, because the text reads the way you would write it.
It reads the order before it writes.
A refunded order and a one-star review. Sellereply checks both, follows Etsy's rules, then writes the reply in your voice.
Everything that makes a reply right
Not a generic writing tool. Built around what an Etsy seller's day actually looks like.
Grounded in your shop
You write your products, size charts, prices and shipping terms once. Drafts stay inside that. When something is missing it does not invent an answer, it flags the gap.
You always send
Sellereply never sends anything on its own. It fills the reply box, you read it, edit it, and send it.
In the buyer's language
A buyer who writes in Spanish gets a Spanish reply, German gets German. You keep the panel in your own language and can read a translation of the draft before sending.
Works from orders too
It works on the orders page as well: a thank-you on a new order, a shipping update, a note after delivery, or the right message when an order is refunded or cancelled.
Policy check built in
Drafts never carry links, emails, phone numbers or anything that moves a sale off Etsy. If something slips through, you see a red warning before you send.
Handles reviews
On a good review it thanks the buyer for the specific thing they praised. On a bad one it does not argue, it tries to fix the problem. It never asks anyone to change a review.
Pricing
Less than a single order
Try it first. No card needed.
Free trial
No card required
- 10 reply drafts
- Every feature unlocked
- Six interface languages
- Unlimited translations
Starter
Most popularBilled monthly
- 200 drafts a month
- Unlimited translations
- Six interface languages
- No shop limitYou can use the same license key on more than one Etsy account and in more than one browser.
- Email support
Professional
Billed monthly
- 1000 drafts a month
- Unlimited translations
- Six interface languages
- Advanced model
- No shop limitYou can use the same license key on more than one Etsy account and in more than one browser.
- One-to-one support on WhatsApp
- Advice on shop and message questions
Runs as a Chrome extension. It never connects to your Etsy account and never asks for your password. Cancel any time.
Five minutes to set up
-
1
Install the extension
Add it to Chrome and paste the license key that arrives by email when you subscribe.
-
2
Describe your shop
Products, materials, size charts, prices, shipping terms. The more detail you give, the more the replies sound like you.
-
3
Take the draft
Open a message on Etsy and press the button under send. The draft appears. Read it, adjust it, send it.
Before you start
Something not covered here? Write to us, we usually reply within one business day.
Does it send messages on its own?
No. Sellereply fills the reply box and stops there. You are always the one who presses send. That keeps you on the safe side of Etsy's rules and means a wrong answer never reaches a buyer.
Does it connect to my Etsy account?
No. We never ask for your Etsy password or account access. The extension only reads the message on the page you have open and writes the draft into that same page.
Is my data stored?
Your shop information stays in your own browser. It is sent to our server only to produce a draft and is not kept afterwards. Full details are in our privacy policy.
Which browsers does it work in?
Chrome and Chromium-based browsers for now. It does not work inside the Etsy mobile app, because browser extensions cannot run inside native apps.
What happens if I cancel?
You keep access until the end of the period you already paid for, then it stops. There are no hidden fees and no commitment.
Stop spending your evenings on messages
The first ten drafts are free. If it is not for you, you have lost nothing.